DMV Services Technicians provide customer services associated with driver's license, vehicle, and business occupational licensing programs including licensing drivers; issuing identification cards; registering and titling vehicles; issuing occupational business licenses; and processing reinstatements.
DMV Services Technician IV provides leadership skills and oversees the daily operation of the unit. This position is located in Carson City within our Central Services Division in the Titles Production unit. The incumbent provides customer services associated with a degree of knowledge and proficiency sufficient to perform advanced level work and may provide direction and training to others. Incumbents function as first-line supervisors who train, supervise, and evaluate the performance of assigned staff; conduct interviews for future openings within the Department; assign and review work; and initiate disciplinary action. Incumbent will oversee the daily functions of the Titles Production team and ensure proper staffing in the program area. Incumbents oversee and ensure the security of confidential, secured, and controlled documents in the program area. Further duties include reading and interpreting NRS, NAC, Policy and Procedures, Regulations, CFR's, Legal Forms and documents as they relate to the program area. The incumbent will handle customer complaints from the Director's Office and Managers.DMV shall not knowingly employ a person if they have been convicted of any of the felonies listed under the Real ID regulation, which includes Espionage, Sedition, Treason, Terrorism, Transportation Security Incident, Improper Transportation of a Hazardous Material, Unlawful Possession of Explosives, Murder, Making any Threat Concerning a Lethal Device, Racketeering. Additional Real ID criteria provides that the DMV shall not employ a person if they have been convicted of a felony within 7 years of their application or if an applicant was released from incarceration for one of these crimes within five years of their application including Unlawful Firearm Violations, Extortion, Fraud, Bribery, Smuggling, Immigration Violations, Distribution of Controlled Substances, Arson, Kidnapping, Rape or Sexual Abuse, Assault With Intent to Kill, Robbery, or Fraudulent Seaport Entry. The Nevada Department of Motor Vehicles is required to comply with NRS 239B.010.1.b and 6 CFR 37.45 which allow for an agency to obtain a Federal Bureau of Investigations fingerprint clearance check. DMV must comply with the requirements of NRS 205.
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In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent education and four years of varied and increasingly responsible experience related to registration/titling of motor vehicles or licensing motor vehicle operators, one year of which was equivalent to a DMV Services Technician III performing a variety of transactions involving standard driver's license and/or registration transactions, vehicle ownership transactions, issuance of duplicate driver's license and/or registration, and assisting new residents in obtaining driver's license/registration; OR one year of experience as a DMV Services Technician III in Nevada State service; OR two years of experience as a DMV Services Technician II in a relevant program-specific area.Special Notes The Department of Motor Vehicles is required to comply with 49 CFR 1572.103 which provides that an agency involved in the issuance of Real ID Driver's Licenses shall not knowingly employ a person if they have been convicted of any of the felonies listed under this regulation. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.