Company Overview Williams Scotsman, Inc. is a leading provider of space solutions for the construction, education, energy, industrial, commercial/retail, healthcare, and government markets. With operations in the United States, Mexico, and Canada and serving more than 25,000 customers, Williams Scotsman operates a fleet of nearly 100,000 modular space and secure storage units that are leased through a network of more than 90 branch locations throughout North America. The Company's roots date back to the late 1950's when it obtained a patent from the U.S. Federal Government for inventing the concept of prefabricated mobile modular offices in the USA. Williams Scotsman, Inc. is part of Algeco Scotsman, a privately-held global business services provider focused on modular space and storage solutions operating a fleet of more than 295,000 units, with operations in 29 countries. With a reputation for exceptional customer service, innovative products and services, and efficient business operations, Algeco Scotsman's global scale and local market expertise enable it to provide unique value to its customers. Algeco Scotsmans worldwide corporate headquarters is located in Baltimore, Maryland. We're currently seeking a Branch Operations Leader.
PURPOSE The Branch Operations Leader is responsible for ensuring the success of the branch operation. This will be accomplished through value driven execution that fully complies with all Algeco Scotsman policies and all relevant laws and regulations. Manage the process of supplying Williams Scotsmans Modular Space units to the clientMaintain inventory and proper forecasting for future ordersSchedule maintenance on unitsManage a team of personnel and promote growth and opportunity for employees within the branchKeep a safe work zone abiding by DOT and OSHA regulations
Reporting structure Area Manager & Regional Operations Director
Main responsibilities The Branch Operations Leader is responsible for ensuring the success of the branch operation. The Branch Operations Leader has responsibility and accountability for driving Safety, controlling costs, developing the branch workforce, and successfully delivering modular space solutions to our customers. Success will be accomplished through value driven execution that fully complies with all Algeco Scotsman policies and all relevant laws and regulations. Safety/EnvironmentConducts business in compliance with all Algeco Scotsman Safety, Transportation, and Environmental Policies.Conducts periodic safety meetings as well as update safety documents and logs i.e. OSHA, DOT/DQF.Manages employee health and safety through creating a safer workplace, DuPont STOP, training and observations, and regularly scheduled assessments of the branch.Ensures safe operation of the mobile equipment on a daily basis. Fleet & Efficient Use of ResourcesProvides direct supervision to all full-time branch employees (direct labor, field service, dispatch, admin, etc.), excluding sales and sales-related personnel. Also provides managerial oversight to all temporary workers and contractors working at the branch.Oversees the ongoing maintenance, inventory and servicing of the fleet through efficient use of company resources (time, people, money, etc.)Develops forward looking plans (CPT & S&OP) and budgets; actively manages costs. This includes all activities necessary to manage/operate a cost centerEnsures timely and accurate work order, off rent/damage bill, inventory and purchasing compliance.Ensures accurate and readily available major/minor part, VAPS and other resources necessary to conducting efficient operations.Implement, Enhance and maintain SWI (standard work) Customer FocusEngaging in the Net Promoter System (NPS); timely correspondence and solving issues.Ensure On Time in Full Deliveries and ReturnsDrives high levels of product quality (<60 day call & First Time Quality)
Job experience & skills requirements Responsible for the overall direction, coordination, and evaluation of the Administration and Operational personnel.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Ability to effectively manage multiple, changing priorities in a fast-paced environmentLeadership Exhibits confidence in self and others; Inspires and motivates others to perform well; Accepts feedback from others and takes steps to utilize for future reference; Gives appropriate recognition to others.Must be able to think outside of the box.
Qualifications Bachelors Degree is preferred or related experience and/or training; or equivalent combination of education and experience.Some finance and accounting knowledge strongly desired.Thorough knowledge of the mobile/modular office industry also preferred.Ability to work independently with customers, vendors, employees and management to promote both the long and short-term goals of Williams Scotsman.
Compensation & Benefits Information Below are some of the many excellent benefits offered by Williams Scotsman:Competitive base salaryMedical, Dental and Vision InsurancePrescription PlanLife InsuranceDisability Coverage401(k) Program with Company MatchPaid Vacation, Holidays, and Sick DaysEmployee Assistance ProgramTuition AssistanceEmployee Referral ProgramWilliams Scotsman, Inc., is an Equal Opportunity Employer.
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